After-sales Service Undertaking
Thanks for choosing our machines. We will try our best to do a good job for the customer service. In order to give you more faster and more satisfied service, and holding the faith of” to create the most value for customer”, we make the following commitments according to our company’s situation and customer’s requirements.
1. After-sale service
After the machines are sold out, our company will promptly arrange experienced engineers to your factory for equipment installation and commissioning, until achieve normal running. The warranty period is 12 months,if quality issues belonging to our responsibility are found within the warranty period, we will deal with it at once.
2. Warranty period
The guarantee period is one year after delivery and installation. Within the warranty period, we will repair the machines and parts free of charge, except for the damage caused by improper operation in customer site.After the warranty period, we provide the service and spare parts with payment for the users.
Taizhou Tongyi Machinery Equipment Co.,Ltd